Yuktha Mukhi

Case study developed as part of the Google UX Professional Certificate, applying real-world research constraints and industry-standard UX methods.

Year

Platform

Cross-app intelligence

works with your existing tools instead of replacing them

Research Insights
Pattern repetition: 80% of daily work follows
predictable patterns(check email after meetings, open specific docs in morning, use different apps at different locations).
Context-switching cost: Average 5-10 minutes lost per day searching for recently-used files across multiple apps.
Trust threshold: Users accept AI suggestions when they understand the reasoning, but resist "black box" automation.
Cold start problem: New productivity tools take 2-3 weeks before users experience value, leading to high early churn.
Solution Overview
Sentience is a dashboard that doesn't aggregate everything, it predicts what you need based on time of day, location, usage patterns, and recent activity.
Core principle: Show the right thing at the right time, not everything all the time.
Key differentiator: Behavioral prediction with transparent reasoning, rather than manual organization or silent automation.
Research Insights
Pattern repetition: 80% of daily work follows
predictable patterns(check email after meetings, open specific docs in morning, use different apps at different locations).
Context-switching cost: Average 5-10 minutes lost per day searching for recently-used files across multiple apps.
Trust threshold: Users accept AI suggestions when they understand the reasoning, but resist "black box" automation.
Cold start problem: New productivity tools take 2-3 weeks before users experience value, leading to high early churn.
Solution Overview
Sentience is a dashboard that doesn't aggregate everything, it predicts what you need based on time of day, location, usage patterns, and recent activity.
Core principle: Show the right thing at the right time, not everything all the time.
Key differentiator: Behavioral prediction with transparent reasoning, rather than manual organization or silent automation.
Research Insights
Pattern repetition: 80% of daily work follows
predictable patterns(check email after meetings, open specific docs in morning, use different apps at different locations).
Context-switching cost: Average 5-10 minutes lost per day searching for recently-used files across multiple apps.
Trust threshold: Users accept AI suggestions when they understand the reasoning, but resist "black box" automation.
Cold start problem: New productivity tools take 2-3 weeks before users experience value, leading to high early churn.
Solution Overview
Sentience is a dashboard that doesn't aggregate everything, it predicts what you need based on time of day, location, usage patterns, and recent activity.
Core principle: Show the right thing at the right time, not everything all the time.
Key differentiator: Behavioral prediction with transparent reasoning, rather than manual organization or silent automation.
Research Insights
Pattern repetition: 80% of daily work follows
predictable patterns(check email after meetings, open specific docs in morning, use different apps at different locations).
Context-switching cost: Average 5-10 minutes lost per day searching for recently-used files across multiple apps.
Trust threshold: Users accept AI suggestions when they understand the reasoning, but resist "black box" automation.
Cold start problem: New productivity tools take 2-3 weeks before users experience value, leading to high early churn.
Solution Overview
Sentience is a dashboard that doesn't aggregate everything, it predicts what you need based on time of day, location, usage patterns, and recent activity.
Core principle: Show the right thing at the right time, not everything all the time.
Key differentiator: Behavioral prediction with transparent reasoning, rather than manual organization or silent automation.

Research Insights
Pattern repetition: 80% of daily work follows predictable patterns (check email after meetings, open specific docs in morning, use different apps at different locations).
Context-switching cost: Average 5-10 minutes lost per day searching for recently-used files across multiple apps.
Trust threshold: Users accept AI suggestions when they understand the reasoning, but resist "black box" automation.
Cold start problem: New productivity tools take 2-3 weeks before users experience value, leading to high early churn.
Solution Overview
Sentience is a dashboard that doesn't aggregate everything, it predicts what you need based on time of day, location, usage patterns, and recent activity.
Core principle: Show the right thing at the right time, not everything all the time.
Key differentiator: Behavioral prediction with transparent reasoning, rather than manual organization or silent automation.
Research Insights
Pattern repetition: 80% of daily work follows predictable patterns (check email after meetings, open specific docs in morning, use different apps at different locations).
Context-switching cost: Average 5-10 minutes lost per day searching for recently-used files across multiple apps.
Trust threshold: Users accept AI suggestions when they understand the reasoning, but resist "black box" automation.
Cold start problem: New productivity tools take 2-3 weeks before users experience value, leading to high early churn.
Solution Overview
Sentience is a dashboard that doesn't aggregate everything, it predicts what you need based on time of day, location, usage patterns, and recent activity.
Core principle: Show the right thing at the right time, not everything all the time.
Key differentiator: Behavioral prediction with transparent reasoning, rather than manual organization or silent automation.
Research Insights
Pattern repetition: 80% of daily work follows predictable patterns (check email after meetings, open specific docs in morning, use different apps at different locations).
Context-switching cost: Average 5-10 minutes lost per day searching for recently-used files across multiple apps.
Trust threshold: Users accept AI suggestions when they understand the reasoning, but resist "black box" automation.
Cold start problem: New productivity tools take 2-3 weeks before users experience value, leading to high early churn.
Solution Overview
Sentience is a dashboard that doesn't aggregate everything, it predicts what you need based on time of day, location, usage patterns, and recent activity.
Core principle: Show the right thing at the right time, not everything all the time.
Key differentiator: Behavioral prediction with transparent reasoning, rather than manual organization or silent automation.
Research Insights
Pattern repetition: 80% of daily work follows predictable patterns (check email after meetings, open specific docs in morning, use different apps at different locations).
Context-switching cost: Average 5-10 minutes lost per day searching for recently-used files across multiple apps.
Trust threshold: Users accept AI suggestions when they understand the reasoning, but resist "black box" automation.
Cold start problem: New productivity tools take 2-3 weeks before users experience value, leading to high early churn.
Solution Overview
Sentience is a dashboard that doesn't aggregate everything, it predicts what you need based on time of day, location, usage patterns, and recent activity.
Core principle: Show the right thing at the right time, not everything all the time.
Key differentiator: Behavioral prediction with transparent reasoning, rather than manual organization or silent automation.

Solution Window

Contextual Intelligence

Core features

Behavioral AI Dashboard

Task management with pattern recognition.
Calendar integration with time-blocking.
Today's Brief: Daily summary with AI-optimized work windows.
Contextual suggestions based on time, location, and activity.